Privacy Policy – DecoreLabs

Last Updated: 20 Oct 2026

At DecoreLabs, we respect your privacy and are committed to handling personal and business information responsibly.

This Privacy Policy explains how DecoreLabs may collect, use, store, process, and protect information when you visit our website, submit an enquiry, request a quotation, communicate with our team, or otherwise interact with us through our website and related channels.

By accessing or using the DecoreLabs website, you acknowledge and agree to the practices described in this Privacy Policy, subject to applicable law.

Terms & Conditions Apply.

1. About DecoreLabs

DecoreLabs is a B2B modular furniture manufacturing company serving interior designers, architects, builders, developers, and other professional project partners.

For the purposes of this Privacy Policy, references to “DecoreLabs,” “we,” “us,” or “our” refer to DecoreLabs.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

Contact Information

• Name

• Company or organization name

• Email address

• Phone number

• Business address

• Project location, where provided

Business & Project Information

Where voluntarily provided for a quotation or project discussion, this may include:

• Project type

• Project requirements

• Approximate quantities

• BOQs

• Drawings

• Design specifications

• Dimensions

• Material or finish requirements

• Project timelines

• Other information relevant to manufacturing requirements

Website & Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Approximate usage information

• Referring website or source

• Date and time of website interactions

The exact information collected may depend on the technologies and services implemented on the website.

Terms & Conditions Apply.

3. How We Collect Information

Information may be collected when you:

• Submit an enquiry form

• Request a quotation

• Contact us by email or phone

• Submit project requirements

• Upload project-related documents

• Communicate with our team

• Subscribe to or interact with communications from us

• Visit or interact with our website

We may also receive information through authorized service providers or platforms used for website, communication, analytics, advertising, or lead-management purposes, subject to applicable law and their respective policies.

4. How We Use Your Information

We may use collected information for purposes including:

• Responding to enquiries

• Understanding project requirements

• Preparing quotations or proposals

• Communicating regarding projects

• Coordinating manufacturing requirements

• Providing requested products or services

• Managing business relationships

• Improving our website and services

• Understanding website usage and performance

• Maintaining website security

• Preventing misuse or fraudulent activity

• Sending relevant business communications, where permitted

• Complying with applicable legal and regulatory requirements

We will generally use information for legitimate business purposes or other purposes permitted by applicable law.

Terms & Conditions Apply.

5. Project Documents & Business Information

If you voluntarily provide drawings, BOQs, specifications, measurements, photographs, or other project-related documents, DecoreLabs may use such information for the purpose for which it was provided, including understanding requirements, preparing quotations, assessing manufacturing feasibility, and coordinating project execution.

You should ensure that you have the necessary rights and authorization to share any third-party information or documents with DecoreLabs.

DecoreLabs does not assume responsibility for information that you are not authorized to provide.

Terms & Conditions Apply.

6. Cookies & Similar Technologies

Our website may use cookies, pixels, analytics tools, tags, and similar technologies to help us:

• Operate and secure the website

• Understand website traffic and usage

• Improve website performance

• Measure marketing and advertising performance

• Understand how visitors interact with our website

• Support relevant communications and advertising, where applicable

The specific technologies used may change from time to time.

Where required by applicable law, appropriate consent mechanisms may be provided.

Terms & Conditions Apply.

7. Analytics & Marketing

We may use third-party analytics, advertising, and marketing technologies to understand website performance, measure campaigns, and improve our business communications.

Depending on the tools implemented, these services may process certain technical or interaction-related information in accordance with their own privacy policies and applicable laws.

You may have options to manage certain cookie or advertising preferences through available browser, device, or platform settings.

8. Sharing of Information

DecoreLabs does not intend to sell your personal information as a standalone commercial asset.

However, information may be shared with trusted service providers, contractors, technology providers, professional advisors, or other parties where reasonably necessary for legitimate business purposes, such as:

• Website hosting

• CRM and lead management

• Communication

• Analytics

• Marketing

• IT and security

• Payment processing

• Business operations

• Legal or regulatory compliance

Where appropriate, such parties may be required to handle information in accordance with applicable confidentiality, security, contractual, and legal requirements.

Terms & Conditions Apply.

9. Third-Party Services

Our website may integrate with or link to third-party services, including analytics, advertising, communication, payment, social media, or other business tools.

DecoreLabs does not control the privacy practices of independent third parties. Their processing of information may be governed by their respective privacy policies and terms.

We encourage users to review the applicable policies of third-party services before using them.

10. Data Security

We take reasonable measures designed to protect information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, electronic transmission, storage system, or method of data transmission can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, DecoreLabs cannot guarantee absolute security of information transmitted or stored electronically.

Terms & Conditions Apply.

11. Data Retention

We may retain information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business records, complete transactions, resolve disputes, comply with legal obligations, enforce agreements, or for other legitimate business purposes.

The applicable retention period may vary depending on the nature and purpose of the information.

12. Your Rights

Subject to applicable law, you may have certain rights regarding your personal information, which may include requesting access, correction, updating, or deletion of certain information, or withdrawing consent where applicable.

Requests will be considered in accordance with applicable legal requirements and reasonable verification procedures.

Certain information may need to be retained where required by law or for legitimate business purposes.

13. Communications

If you provide your contact details through our website or other communication channels, we may contact you regarding your enquiry, quotation, project, or other business-related request.

Where permitted by applicable law, we may also send relevant business or marketing communications.

You may request to opt out of certain marketing communications where applicable.

14. Children's Privacy

Our website and services are intended primarily for businesses, professionals, and other project stakeholders.

We do not knowingly seek to collect personal information from children for business or marketing purposes.

If you believe that information belonging to a child has been provided to us unintentionally, please contact us so that we can review the matter and take appropriate action where required by applicable law.

15. External Links

Our website may contain links to external websites or platforms.

DecoreLabs is not responsible for the privacy practices, content, security, or policies of websites that we do not control.

Users should review the privacy policies of external websites before providing them with personal information.

16. Changes to This Privacy Policy

DecoreLabs may update or modify this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.

The updated version will be published on this page with the revised “Last Updated” date.

Users are encouraged to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, you may contact us at:

DecoreLabs
Email: info@decorelabs.com

We will review privacy-related requests in accordance with applicable law and may request reasonable information to verify the identity or authority of the person making the request.

18. Acceptance

By accessing or using the DecoreLabs website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein, subject to applicable law.

This Privacy Policy should be read together with DecoreLabs' Terms & Conditions, Refund & Cancellation Policy, Disclaimer, and other applicable policies or agreements.

Terms & Conditions Apply.

This Privacy Policy is intended as a general website privacy document and should be reviewed by a qualified legal professional before publication to ensure compliance with applicable Indian privacy and data-protection requirements and DecoreLabs' actual data-processing practices.